How we handle your data. In plain words.

The controller.

Product Builders BV i.o. ("we", "us") is the data controller for personal data processed through this website. We are based at P.E. Tegelbergplein 4, 1019 TA Amsterdam. The company is in formation and we will add the registration details here once it is registered. You can reach us at hello@productbuilders.nl for any privacy question.

Only what you send us.

When you fill in the contact form on this site we receive the following fields. Everything is optional except where the form marks it required.

• Name So we know who we're replying to. Required.
• Email So we can reply. Required.
• Company Helps us understand context. Optional.
• Role Helps us understand context. Optional.
• Project type Helps us suggest the right way in. Optional.
• Message The content of what you want to discuss. Required.
• Server logs Our hosting provider records standard request logs (IP address, timestamp, user‑agent) for security and debugging. A copy of your submission is written to those logs as well, so an enquiry is never lost in transit. It rotates out on the same thirty day cycle.

To reply to you. Nothing else.

We use the data you submit for one purpose: to read your message and reply. The lawful basis under the GDPR is your consent and, once we're in conversation, the steps taken at your request before entering into a contract (Article 6(1)(a) and 6(1)(b)). Server logs are processed on the basis of our legitimate interest in operating a secure site (Article 6(1)(f)).

Us, and our hosting providers.

Your message is read by the builder responsible for new conversations. We use a small number of processors to operate the site and our inbox. We have written agreements with each of them and we choose providers that keep data inside the EU/EEA where possible.

• Hosting The site runs on a European cloud provider that stores server logs.
• Slack Your message is posted to a private channel in our Slack workspace, where the builders who answer enquiries read it.

As long as the conversation is alive.

If we end up working together, we keep the relevant correspondence for the duration of the engagement and seven years after, which is the retention period required by Dutch tax law. If we don't end up working together, we delete the conversation within twelve months of the last reply. Server logs are kept for thirty days, then rotated out.

We don't track you.

This site sets no cookies and runs no analytics or advertising trackers. There is no cookie banner because there is nothing to consent to.

We keep it in the EU.

We pick processors that store data in the EU/EEA. Where any processor falls back to a server outside the EU we rely on the European Commission's Standard Contractual Clauses to cover the transfer.

You're in charge of your data.

Email hello@productbuilders.nl to get a copy of your data, correct it, delete it, restrict or object to how we use it, or receive it in a portable format. We reply within thirty days. You can also complain to the Autoriteit Persoonsgegevens.

If this page changes, the date at the top changes too.

We will update this page if our processing changes. Material changes are dated at the top of this page. We don't email you about changes.